What We Do
Boston Residential Concierge is a leading provider of concierge services for luxury apartment communities in the Boston area. We offer a wide range of services that enhance your lifestyle, ensure comfort, and simplify your daily routine. Whether you’re a long-time resident or new to the city, our dedicated team is here to cater to your unique needs.
- Professional and top-tier customer service
- Maintenance of common areas and amenities
- Keep residents informed through guest notifications
- Enforce property rules for a safe and pleasant living environment
- Document incidents and after-hour emergencies
- Security surveillance to detect and respond to any suspicious activity
- Coordinate move-ins and move-outs efficiently.
- Referrals/recommendations for dry cleaning and laundry, pet services, local restaurants, and directions
- Package handling to ensure your packages are in good hands
- Greet residents and guests to make them feel welcomed.
- Amenity reservation assistance for your convenience
- Service request coordination to ensure timely attention to your needs
- Logbook maintenance and collection of IDs from vendors and contractors for security
Property Management Benefits
01
Increase in Residential Loyalty/Retention
From receiving deliveries and coordinating tradespeople to arranging transportation and pet care, our commitment is to simplify the residents’ lives and create an exceptional living experience for them. Choosing our concierge service demonstrates a genuine dedication to the well-being and satisfaction of your current and future residents, helping you create a sense of community that fosters a strong bond between tenants and their living space and ensuring they feel valued, cared for, and genuinely at home.
02
Improve Your Closing Ratio
In today’s highly competitive real estate market, securing tenants can be a challenging task. However, by offering a unique community amenity, you can position your property one step ahead of competitors. Boston Residential Concierge’s dedicated and attentive service gives tenants the confidence that their needs will be well taken care of throughout their stay, enhancing their overall living experience and creating a sense of prestige and exclusivity.
03
Improve Sales/Lease Productivity by Outsourcing Daily Tasks to Us
We specialize in providing services that contribute to the overall improvement of brands, including sales and productivity. By outsourcing daily administrative tasks and specific responsibilities to us, we enable your management team to concentrate on revenue-generating activities that directly impact sales and productivity.